Solve the right technical problem
I investigate architectures, integrations, service behavior, and operating constraints to separate symptoms from the issue that actually changes the outcome.
Technical solutions leadership
I connect complex platforms, enterprise customers, and the teams responsible for their success.
I am a technical solutions leader with 15+ years of experience spanning software engineering, solutions architecture, enterprise customer strategy, and global team leadership.
15+ yearsBuilding, architecting, advising, and leading
Global leadershipAcross APAC, the Americas, and EMEA
6 U.S. patentsIndustrial augmented-reality systems and workflows
How I create value
Technical depth is most valuable when it changes the outcome.
My work lives at the intersection of product technology, customer reality, and organizational execution. I move between those perspectives to uncover risk, clarify decisions, and make successful delivery repeatable.
Translate complexity into decisions
I turn technical findings into clear choices for customers, executives, engineers, and commercial stakeholders.
Build systems that scale
I develop teams, competencies, feedback programs, knowledge systems, and operating practices that make strong outcomes repeatable.
Selected work
Evidence in the decisions, not just the titles.
Four stories showing how I approach technical, customer, and organizational challenges.
01
Technical investigationDeveloper platforms
Finding what normal reporting could not explain
A strategic customer reported a difference between its activity reporting and measured service usage. I developed and proved the technical explanation, quantified the pattern, and helped implement a mitigation that substantially reduced its impact.
Read case study 02
Global leadershipCustomer feedback
Expanding a TAM practice without diluting expertise
As a global TAM team inherited adjacent services, I connected customer feedback, knowledge management, and a V-shaped competency model to broaden coverage while preserving technical specialization.
Read case study 03
Applied AIWorkflow design
Taking AI from hackathon concept to global workflow
I led a hackathon team that transformed a manual technical-validation process into a guided internal workflow used globally before customer delivery and during selected operational investigations.
Read case study 04
Virtual realityProduct leadership
Moving industrial VR into regular training
I helped turn a single-device VR demonstration into a directly funded, multi-device training capability that shifted selected safety scenarios from hazardous industrial environments into the classroom.
Read case studyCareer arc
A builder’s path to technical solutions leadership.
I began by building industrial AR applications, then grew into architecture, product leadership, enterprise customer strategy, and global team leadership.
01Builder
02Architect
03Product leader
04Customer strategist
05Global technical leader
Grounded experience
B.S. Information ScienceChristopher Newport University
Six U.S. patentsIndustrial augmented reality
Eight years of serviceVirginia Army National Guard, Sergeant
Agile leadershipCertified Agile Leader I · PSM I
Let’s connect
Working on a difficult technical customer challenge?
I am interested in leadership and senior individual-contributor opportunities where complex technology, enterprise customers, and cross-functional execution meet.